Brand Promises vs. Exceeding Expectations Mark J. Komen, PresidentKodyne, Inc.Minneapolis, MN Over the last few years, I’ve seen a focus on “exceeding customer expectations” as an example of customer-related sayings that fall into the category of increasing...
Mark’s Monthly TAB Meeting Calendar
Strategic Board – 2nd Tuesday of the month
Entrepreneur Board – 3rd Tuesday
Strategic Board – 3rd Wednesday