Articles

ARTICLES Brand Promises vs. Exceeding Expectations What can your organization truly promise and deliver on?  How can you exceed customer expectations if you don’t know what they are in the first place? read more Unraveling the Mystery of Organizational Culture...

Cloud Computing Insights

Wonder what business owners think about cloud computing? Click the link below to see TAB’s business owner survey of cloud computing use. Cloud_Computing_Insights_US Access the full report

Beware of Benchmarking!

By Mark Komen, President.  Kodyne, Inc. If there was ever a business quicksand pit, it would be the practice of benchmarking.  Benchmarking, as a business practice, came into prominence in the 1980s as organizations strived to find ways to improve themselves.  A...

Do I Need Coaching or Consulting?

By Mark Komen, President.  Kodyne, Inc. Are coaches, “consultants?”  Are consultants, “coaches?”  Can someone do both?  To address these questions, I look at coaching and consulting as activities not labels describing professional practices. Yes, coaches can be...